At Xcell Williams Heating and Cooling, we strive to make our customers happy with every interaction. The best way that we can ensure great service is by inviting our customers to provide us with reviews through the link below. Unsure about who to hire? Read our past reviews and feel at ease that you are in great hands with Xcell Williams.
2 Nov 2022
They installed a new AC for us. We are now scheduling a heater replacement as well. The service was very good and prompt. They were able to come out the same day we called to get our estimate and did the work within 2 days. Office staff and technicians were very friendly and helpful.
16 Oct 2022
Xcell Williams heating and cooling is the best. I needed my ac repaired and left a message late Tuesday night. My call was returned before 7am on Wednesday and a Technician (Wyatt) was at my home before 11am to fix the problem. Repairs were explained; reasonably priced and done in a timely manner. Now that’s what I call service! Not only were they responsive, but they were professional and courteous. I used this company a few years ago for my ac installation and they were just as nice and professional then as well. I will definitely use them again and refer them to all of my friends and family! During this day and time, we could all use a company like them.
17 Jun 2022
Services: Install AC, Heating system installation Positive: Professionalism, Punctuality, Quality, Responsiveness, Value
15 Feb 2022
William heating and cooling professionals and they know what they are doing and they are reasonable in their prices.
17 Apr 2020
Williams Heating is an excellent company and has the best employees. We would like to thank Justin an employee who came out and took care of our needs. With Covid 19 Justin wore his mask stayed 6 feet away and completed his task. Thank you thank you thank you Justin for your professionalism, your kindness and making sure to protect yourself and the customer. Again thank you.
8 May 2020
Positive: Professionalism, Punctuality, Quality, Responsiveness, Value One of the two best professional services ever experienced. I would ALWAYS recommend this service.
12 Apr 2020
Positive: Responsiveness After having such a positive experience with a weekend emergent need for my furnace, I was sure to set up ongoing maintenance for AC/heat. The technician was beyond kind and courteous and made quick assessments.
13 Sep 2019
couldn’t recommend enough! Matt came out the same day I called, gave me a 25 minute call ahead, and arrived on time! very professional and straightforward about the work/cost that was needed! thanks matt!
18 May 2018
I had two furnaces and ac units at different locations installed by this company. I had prompt and very professional installations. I even had another company inspect after the first installation and was told it was a very clean and professional job. I would recommend this company for dependability, great customer service, knowledge of equipment and great men who install and represent this company. It has been a family owned and operated business from day one which accounts for that personal care from beginning phone call to the end of the transaction.
12 May 2017
I cant say enough positive things about this company. Everyone we have spoken and dealt with was extremely helpful and we love our new AC. I 100% recommend Williams Heating and Cooling over any other company in St. Louis. Best Prices! Best Staff!!
11 Oct 2017
Hooray for the entire staff at Williams Heating and Cooling. From the moment I contacted them I was sure that I was in the hands of caring professionals. I first spoke with Joy on the phone and she counseled me about my needs, then, Mr. Williams came out to the house to take a look and (only because I was leaving town) at 8:00 sharp, 5 days later the technician knocked on my door and installed a new unit by the end of the day. And, I recently found out that the staff there took care of filling out and sending the warranty forms. I highly recommend Williams Heating & Cooling.
11 Mar 2018
Williams Heating and Cooling has helped my family and I multiple times over the last few years. I've referred friends to them as well. I am amazed at how consistently they provide fast and friendly service each and every time. Their technicians are also very knowledgeable. I would recommend Williams Heating and Cooling to anyone needing HVAC help.
13 Sep 2017
It was a pleasure working with your company. From the initial phone contact to the service call, I was impressed with the high level of customer service provided. Matt did an excellent job! He was friendly, courteous, quickly diagnosed the issue, and was upfront about the costs, and didn't mind all my questions or me tagging about :) In this day where subpar customer service seems to be the unfortunate norm, a big kudos to your company for providing customer service as it should be. I will definitely use your company for all my HVAC needs and will not hesitate to recommend you to family and friends.
10 Jul 2013
I felt like a magician when I called Joy Williams of Williams Heating and Cooling. All I had to say was five little words: pregnant wife, broken air conditioner. Anyone who has had their air conditioning fail when their wife is six months pregnant knows my pain. Joy answered my call at 4 o’clock on a Thursday and arranged for a technician to come to our house at 8 o’clock the next day and fix the problem. Given summer is one of the busiest months for repairs and we were in the middle of a heat wave, Joy went above and beyond the call of duty. I’d definitely recommend Williams Heating and Cooling to all my friends and family.